COVID-19 updates

The situation regarding COVID-19 is being regularly updated by the UK Government, and with that in mind, please be advised that all on-site protocols & procedures at ASM’s sites are subject to change on an ad hoc basis.

Update: 4th November 2020

We remain open throughout the national lockdown

Following the UK Government’s announcement over the weekend regarding a new national lockdown from Thursday 5th November to Wednesday 2nd December 2020, we would like to confirm that ASM intends to remain open for business during this period with no changes to our current operating hours or service commitments.

Mon - Thu 8:00am 5:00pm
Friday 8:00am 4:45pm
Saturday Closed
Sunday Closed
Car Parts
  • Having reviewed Government guidelines, our parts counter, call centre and eBay shop will all remain open for trading.
  • Parts orders and/or enquiries can be made using any of the following methods:
  • Where possible, we strongly advise that you order your parts online and choose the ‘Click & Collect’ option.
  • If you do need to visit our premises to order or collect parts, please ensure that you adhere to the strict social distancing measures and PPE/sanitation protocols on site.
  • We also offer a delivery service for parts, which is FREE if you are within a 50-mile radius of our Thame depot.
Auction
  • The viewing of vehicles prior to auction is no longer available.
  • Please ensure that your vehicle is paid for in full (via bank transfer) prior to your arrival on site.
  • Free storage is available for customers in full lockdown or Tier 3 areas – NB. Free storage ends 5 working days after restrictions are lifted.
  • We can deliver your vehicle(s) so that you don’t have to travel to our site – Please contact our auction team for a quote on 01844 268 940 (Option 2) or email admin at asm-autos dot co dot uk.
  • Vehicle collection times are Monday to Friday 8:00am to 4:00pm – Please remember to allow enough time for loading when planning your visit.
End-of-Life Vehicle Collections
  • We are continuing to book-in in scrap car collections provided that the vehicle is being collected from a location that enables our drivers to adhere to the necessary social distancing measures.
  • If you are having a vehicle collected by ASM, please rest assured that we have fully contactless collection procedures in place.

We will continue to monitor the COVID-19 situation daily for any relevant changes to Government guidelines and our website will be updated regarding any operational changes that may be required.

ASM’s directors and staff thank you for your continued custom, send you our best wishes, and encourage you to follow the Government’s advice to control the spread of the virus, protect the NHS, and save lives.

Thank you, NHS.




Update: 18th June 2020

We have extended our opening hours
  • Our Thame site re-opened for business last month, implementing a host of new on-site protocols in light of the current COVID-19 situation, so please be patient when trying to contact us or when dealing with our team on site.
  • We have now extended our opening hours by an hour each day with early closing on Fridays.
Car Parts
  • Our parts counter, call centre, and online eBay shop, are open.
  • Where possible, we advise that you order your parts online and choose the appropriate delivery option. However, if you do need to visit our premises to order/collect parts, please ensure that you adhere to the new social distancing measures and hygiene protocols on site.
Auction
  • Our auction team will be available for the collection of vehicles on weekdays from 8:00am to 4:00pm.
  • Please can we ask customers to pay for vehicles via bank transfer, as cash will not be accepted as payment until further notice.


Update: 20th May 2020 – We have partially re-opened for business

  • Our Thame site has now partially re-opened for business, and we have implemented a host of new on-site protocols in light of the current COVID-19 situation.
  • However, we are currently only operating with a limited number of staff, so please be patient when trying to contact us or when dealing with our team on site.


Update: 1st May 2020

ASM Auto Recycling closure extension

Due to the Government lockdown extension, ASM Auto Recycling remains closed until 8:00am on Wednesday 20th May 2020 – We will therefore be unable to answer calls or respond to emails.



Update: 17th April 2020

ASM Auto Recycling closure extension

Due to the Government lockdown extension, ASM Auto Recycling remains closed until 8:00am on Wednesday 6th May 2020 – We will therefore be unable to answer calls or respond to emails.



Update: 9th April 2020

ASM Auto Recycling closure extension

ASM Auto Recycling remains closed until 8:00am on Monday, 20th April 2020.  We will therefore be unable to answer calls or respond to emails.



Update: 24th March 2020

ASM Auto Recycling is now closed

ASM Auto Recycling is now closed until 8:00am on Monday, 15th April 2020.  We will therefore be unable to answer calls or respond to emails.

  • Online Parts: We are unable to answer parts enquiries. You may continue to purchase car parts online but delivery will be delayed until we reopen.
  • Auction: Our Salvage/Auction team is available for collection of vehicles until 4:00pm only, each day up to and including Friday 27 March.


Update: 20th March 2020

Online Auction changes
  • Could we please ask customers where possible please pay for vehicles via bank transfer, rather than at site.
  • We are extending our free storage times from 7 days to 14 days until further notice.