Parts Terms & Conditions
Parts purchased will comply with the Consumer Rights Act 2015 and be of “satisfactory quality” unless specified at the time of sale.
All non-mechanical & non-electrical parts are guaranteed for 12 months, all other parts are covered for 3 months (unless otherwise stated) and only parts shown on your invoice/receipt are covered by the guarantee/warranty. If any part supplied by us proves to be faulty during this period, it may be returned to us for an exchange. If no exchange is available within 48 hours, a refund will be given.
Any part(s) correctly supplied by us and returned to us within 14 days are subject to a 20% handling charge at the manager’s discretion.
Engines: Customers must state if ancillaries are required at the time of order. If a request has been made stating complete engine wanted, this means head, block, and sump - It does not mean with ancillaries as these may be sold separately. Any ancillaries left on the engine (e.g. water pump, cambelt – NB. We always recommend the fitting of a new cambelt) are given free of charge and are not covered by this guarantee.
All engines purchased must be fitted with a new timing belt / cambelt / chain and filled with new oil upon installation. Failure to follow this procedure will result in the guarantee/warranty being rendered null and void.
Gearboxes must be filled with new oil upon installation. Failure to follow this procedure will result in the guarantee/warranty being rendered null and void.
This guarantee is void if any part supplied has been tampered with in any way - i.e. a seal broken, taken apart etc. Please note that all parts supplied are marked with our company stamp/initials and removal of these marks will invalidate your guarantee/warranty.
No parts may be altered, modified, or dismantled in any way (except for routine service adjustment) without our permission. Failure to comply with these terms will invalidate your guarantee/warranty.
Our guarantee covers parts only. It does not cover any labour charges or charges from any fault arising from the fitting of this part. We will refund the price of the part in full but will not pay for any fitting charges. It is your responsibility to check that any part(s) supplied are correct prior to fitting.
Upon delivery, all goods should be inspected before signing to ensure that the item has not been damaged during transit. If goods prove to be damaged do not sign, refuse delivery, and contact us as soon as possible. This is to ensure that, if necessary, a valid claim can be made against the courier company. If the delivery driver does not allow sufficient time to inspect the goods, sign the Delivery Note to obtain them, but delete any wording in the signature box to the effect that the goods were ‘Received in good condition’.
Please ensure all goods are checked thoroughly before being signed for. Refunds are not always possible for goods that have been damaged whilst in transit. The words “unchecked” or “unexamined” on the delivery note/docket are not acceptable. We will not be held responsible for the refund of goods damaged in transit if they have been signed for as being received in good condition.
Distance Sales/Mail Order: Under selling regulations a PRIVATE CONSUMER has a 14-day “cooling off” period in which s/he may return the goods to us for a refund. However, delivery is a separate contract and once completed is non-refundable. Goods once signed for are to be returned at the customer’s expense. If a part supplied is as per requested, but it’s subsequently realised that the customer had ordered incorrectly, we must be contacted immediately and the part returned to us within 14 days of purchase at the cost of the customer. Refunds will only be made upon the return of the goods to our premises.
Title to the goods shall remain with ASM Auto Recycling Ltd until paid in full with cleared funds. This guarantee does not affect your statutory rights.
By accessing this website and/or placing an order, you agree to be bound by these terms & conditions.